1. When managers use off ers of rewards and threats of punishments to try to get others to do what they want them to do, they are using which type of power?
(a) formal authority
(b) position
(c) referent
(d) personal
2. When a manager says, “Because I am the boss, you must do what I ask,” what power base is being put into play?
(a) reward
(b) legitimate
(c) moral
(d) referent
3. The personal traits that are now considered important for managerial success include .
(a) self-confidence
(b) gender
(c) age
(d) personality
4. In the research on leader behaviors, which style of leadership describes the preferred “high-high” combination?
(a) transformational
(b) transactional
(c) laissez-faire
(d) democratic