1.8. To reduce users frustration and to avoid accidents, human factors psychologists help organizations avoid the curse...

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1.8. To reduce users’ frustration and to avoid accidents, human factors psychologists help organizations avoid the curse of knowledge, which is the tendency for

a. a little bit of knowledge to be dangerous for the user.

b. users to override machines and resort to familiar habits.

c. engineers and designers to assume that users are idiots and need overly detailed instructions.

d. engineers and designers to assume that others will share their knowledge.

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Exploring Psychology

ISBN: 105653

10th Edition

Authors: David G. Myers, C Nathan Dewall

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Question Posted: Oct 30, 2024 10:01 AM

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1.8. To reduce users frustration and to avoid accidents, human factors psychologists help organizations avoid the curse...

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Exploring Psychology

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