Label value chain functions (Learning Objective 2)} List the correct value chain element for each of the
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Label value chain functions (Learning Objective 2)}
List the correct value chain element for each of the six business functions described below.
a. Delivery of products and services
b. Detailed engineering of products and services and the processes for producing them
c. Promotion and advertising of product or services
d. Investigating new or improved products or services and the processes for producing them
e. Support provided to customers after the sale
f. Resources used to make a product or obtain finished merchandise
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