Many fast-food restaurants compete on lean business practices. Match each of the following activities at a fast-food restaurant with one of the three lean business practices

a, b, or c that it strives to achieve. Some activities might relate to more than one lean business practice.

1. Courteous employees

a. Just-in-time (JIT)

2. Food produced to order

b. Continuous improvement (CI)

3. Clean tables and floors

c. Total quality management (TQM)

4. Orders filled within three minutes 5. Standardized food-making processes 6. New product development