1. In dealing with an irate customer it is essential that you keep in mind that a....

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1. In dealing with an irate customer it is essential that you keep in mind that

a. you are the representative of the company.

b. you should take their attacks personally.

c. you need to block out what they say.

d. none of the above.

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Automotive Service Management Principles Into Practice

ISBN: 9780131998636

1st Edition

Authors: Andrew Rezin

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Question Posted: Nov 19, 2024 07:00 AM

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1. In dealing with an irate customer it is essential that you keep in mind that a....

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Automotive Service Management Principles Into Practice

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