13.3. The Lower Colorado River Authority (LCRA) has been studying congestion at the boat-launching ramp near Mansfield
Question:
13.3. The Lower Colorado River Authority (LCRA) has been studying congestion at the boat-launching ramp near Mansfield Dam. On weekends, the arrival rate averages five boaters per hour, Poisson distributed. The average time to launch or retrieve a boat is 10 minutes, with negative exponential distribution. Assume that only one boat can be launched or retrieved at a time.
a. The LCRA plans to add another ramp when the average turnaround time (i.e., time in the system) exceeds 90 minutes. At what average arrival rate per hour should the LCRA begin to consider adding another ramp?
b. If there were room to park only two boats at the top of the ramp in preparation for launching, how often would an arrival find insufficient parking space?
Step by Step Answer:
Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons