14.9. Prepare a spreadsheet model for the ferry passenger data in Table 14.5, and recalculate the forecasts

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14.9. Prepare a spreadsheet model for the ferry passenger data in Table 14.5, and recalculate the forecasts using an α of 0.3 and a γ of 0.2. Has this change in the smoothing constants improved the MAD?

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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