3. How does the 7-Eleven example of B2C e-commerce in Japan illustrate the impact of culture on...
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3. How does the 7-Eleven example of B2C e-commerce in Japan illustrate the impact of culture on service system design?
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Service Management Operations Strategy Information Technology
ISBN: 9781265075538
10th International Edition
Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
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