Acme Houseware established a goal to increase its sales by 20 percent in the next year. To

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Acme Houseware established a goal to increase its sales by 20 percent in the next year. To ensure that the firm reaches its goal, the sales reports are monitored on a weekly basis. When sales show a slight decline, the sales manager takes actions to correct the problem. Which management function is the manager using?

a. Leading

b. Controlling

c. Directing

d. Organizing

e. Planning

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