Because the companys retail Web site has proven to be so successful, L.L. Bean recently announced the
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Because the company’s retail Web site has proven to be so successful, L.L. Bean recently announced the closing of one of its four call centers, but the 220 employees there will have the option to work at another site or telecommute. What net eff ect do you think closing of the call center will have on employee morale and motivation?
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Foundations Of Business
ISBN: 9781111580155
3rd Edition
Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor
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