_________ In her small retail shop, Jocelyn knows most of her best customers by name and knows
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_________ In her small retail shop, Jocelyn knows most of her best customers by name and knows their preferences in clothing and shoes. This demonstrates which advantage of a small business?
a. Ability to adapt to change
b. Independence from customer’s desires
c. Simplifi ed record keeping
d. Personal relationships with customers
e. Small customer base
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Related Book For 
Foundations Of Business
ISBN: 9781111580155
3rd Edition
Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor
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