_________ Services diff er from the production of manufactured goods in all ways except that services a.

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_________ Services diff er from the production of manufactured goods in all ways except that services

a. are consumed immediately and cannot be stored.

b. aren’t as important as manufactured products to the U.S. economy.

c. are provided when and where the customer desires the service.

d. are usually labor-intensive.

e. are intangible, and it’s more diffi cult to evaluate customer service.

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Foundations Of Business

ISBN: 9781111580155

3rd Edition

Authors: William M. Pride, Robert J. Hughes, Jack R. Kapoor

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