_________ Which of the following statements is correct about TQM?

a. Top management must make a strong commitment to a TQM program by treating quality improvement as a top priority.

b. Employees should be aware of TQM movement, not necessarily involved in it.

c. Managers need to ask for input occasionally in order to practice TQM.

d. The top administration should appear to be interested in TQM.

e. In order for TQM to function eff ectively, you need a lot of resources.