Decide on a plan. Ideally, the jobs you need should flow from your departmental or company plans. Therefore, you may want to review your plan. What do you expect your sales to be next year, and in the next few years? What areas or departments do you think will have to be expanded or reduced? What kinds of new positions will you need?

Step 2: Develop an organization chart. Perhaps write an organization chart. Start with the organization as it is now. Then (depending upon how far you’re planning), produce a chart showing how you’d like your chart to look in the future (say, in a year or two). Microsoft’s MS Word includes an organization charting function.

Software packages include OrgPublisher from TimeVision.25 Step 3: Use a job analysis questionnaire. Next, gather information about the job’s current duties. (You can use job analysis questionnaires, such as those shown in Figure 3 and Figure 7.)

Step 4: Obtain job duties from O*NET. The list of job duties you uncovered in the previous step may or may not be complete. We’ll therefore use O*NET to compile a more complete list.

Start by going to www.onetonline.org (A). Here, click on Find Occupations.

Assume you want to create job descriptions for a retail salesperson. Type Retail