At a recent seminar on information technology, you heard a consultant say that over 30 percent of

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At a recent seminar on information technology, you heard a consultant say that over 30 percent of U.S.

companies use software to manage documents and exchange information, whereas firms in Europe are just beginning to adopt this technology. Based on this, the consultant concluded that “knowledge management in Europe is at its beginning stages.” In other words, few firms in Europe practice knowledge management. Comment on this consultant’s statement.

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Organizational Behavior

ISBN: 9780073049779

4th Edition

Authors: Steven McShane, Mary Von Glinow

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