1. What do you think Elliot should tell Scarlet Rose?
2. What should be done to solve her problem now?
3. What should be communicated to the other departments involved in the problem?

“It isn’t fair,” Scarlet Rose, the executive housekeeper, said to Elliot Cook, the hotel’s GM. “My staff cleans the men’s employee locker room every day, but just look at this!”
Elliot carefully inspected the area. Trash cans overflowed, food was left on benches, dirty uniforms littered the ground, and newspapers were strewn about the floor. It was a mess.
“The guys in food and beverage and maintenance do this every day,” continued Scarlet angrily. “Our house person is too busy trying to keep the lobby carpets clean to spend an hour a day down here cleaning up after our own staff. I think you should make the food and beverage and maintenance departments keep this clean. They are the ones who are messing it up.”
Assume that housekeeping has been charged with the responsibility of cleaning employee locker rooms.