14. Use ExtendSim to simulate the data entry process for audit claims presented in Figure 8.23. Release the work every 4 minutes, every 6 minutes, and every 6.5 minutes at a constant rate. Which system shows the best performance in terms of

(a) average time in the queue at the bottleneck and

(b) the average time in the system? Simulate for 10,000 minutes using random number seed 1289.

To find the time in the system,

• Insert the Information block from the Item library between the Step/Activity 3 block and the Exit block

• Double click on the Create block. In the Options tab, check the window next to Timing attribute and click on the drop-down menu. Select New Value Attribute.

You will be prompted to enter a New Value attribute. Type “Time System.”

• Double click on the Information block. In the Statistics tab, in the Cycle Time section, click on the timing attribute dropdown menu, and select “Time System.”