2. Assume there are two quality indicators: (a) percentage of cases when aspirin was administered after a

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2. Assume there are two quality indicators:

(a) percentage of cases when aspirin was administered after a myocardial infarction, and

(b) percentage of patients who received discharge instructions. Which one is a better indicator of quality? Why?

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Operations Management In Healthcare Strategy And Practice

ISBN: 9780826126528,9780826126535

1st Edition

Authors: Corinne M. Karuppan , Nancy E. Dunlap,Michael R. Waldrum

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