=+ 2 The case describes how quality, speed, dependability, flexibility and cost impact the hotels external customers.
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=+ 2 The case describes how quality, speed, dependability, flexibility and cost impact the hotel’s external customers. Explain how each of these performance objectives might have internal benefits.
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Related Book For
Operations Management
ISBN: 115145
8th Edition
Authors: Nigel Slack , Alistair Brandon Jones , Robert Johnston
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