=+ 3 Visit a hotel (other than Formule 1) and a sandwich or snack shop (other than pret a manger).

observe how each operation appears to work: for example, where customers go, how staff interact with them, how big it is, how the operation has chosen to use its space, what variety of products/services it offers, and so on. think about how these shops are similar to Formule 1 and pret a manger, and how they differ.