5 Business writer Tom Peters has suggested that in making process changes, we should Try it, test...

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5 Business writer Tom Peters has suggested that in making process changes, we should "Try it, test it, and get on with it." How does this square with the DMAIC/continuous improvement philosophy?

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Operations Management For Competitive Advantage

ISBN: 1572

11th Edition

Authors: Richard B. Chase, F. Robert Jacobs

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