5 The purpose of this system design exercise is to gain experience in setting up a manufacturing process. (We suggest that this be done as a team project.) Assignment:

a. Get one Ping-Pong paddle.

b. Specify the type of equipment and raw materials you would need to manufacture that paddle, from the receipt of seasoned wood to packaging for shipment.

c. Assume that one unit of each type of equipment is available to you. Further assume that you have a stock of seasoned wood and other materials needed to produce and box 100 paddles. Making reasonable assumptions about times and distances where necessary, (1) Develop an assembly drawing for the paddle. (2) Prepare an assembly chart for the paddle. (3) Develop a process flowchart for the paddle. (4) Develop a route sheet for the paddle.

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WHATS versus HOWS Strong Relationship: Medium Relationship: o Weak Relationship: A Physical Aspects Manicured grounds Easy access Challenging Service Facilities Restaurant facilities Good food Good service Good layout Plush locker room Helpful service attendants Toumament Facilities Good tournament prize Types of players Fair handicapping system Perception Issues Prestigious Physical Aspects Course location Grounds maintenance Pin placement Landscaping Customer-trained attendants Course tuning Tee placement Service Facilities Top-quality food Highly rated chefs Attractive restaurant Toumament Activities Calloway handicapping Exciting door prizes Invitation only Perception Issues Types of guests Income level Celebrity