6 Shingo told a story of a poka-yoke he developed to make sure that the operators avoided...
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6 Shingo told a story of a poka-yoke he developed to make sure that the operators avoided the mis- take of putting fewer than the required four springs in a push-button device. The existing method involved assemblers taking individual springs from a box containing several hundred, and then placing two of them behind an ON button and two more behind an OFF button. What was the poka-yoke Shingo created?
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Operations Management For Competitive Advantage
ISBN: 1572
11th Edition
Authors: Richard B. Chase, F. Robert Jacobs
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