8 Because new regulations will greatly change the products and services offered by savings and loan associations, time studies must be performed on tellers and other personnel to determine the number and types of personnel needed and incentive wage payment plans that might be installed. As an example of the studies that the various tasks will undergo, consider the following problem and come up with appropriate answers.

A hypothetical case was set up in which the teller (to be retitled later as an account advisor) was required to examine a customer's portfolio and determine whether it was more beneficial for the customer to consolidate various CDs into a single issue currently offered, or to leave the port- folio unaltered. A time study made of the teller yielded the following findings:

a. What is the normal time for the teller to do a portfolio analysis for the CDs?

b. What is the standard time for the analysis?

c. If the S&L decides to pay the new tellers on a 100 percent premium payment plan, how much would a teller earn for a day in which he or she analyzed 50 customer portfolios?

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Time of study go minutes Number of portfolios examined 10 portfolios Performance rating 130 percent Rest for personal time 15 percent Teller's proposed new pay rate $12 per hour