=+Reread the Operations in practice case towards the beginning of the chapter that describes TNT, Victorinox and

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=+Reread the ‘Operations in practice’ case towards the beginning of the chapter that describes TNT, Victorinox and the Four Seasons Hotel. For each organization:

(a) describe how quality is defined;

(b) identify why quality is so important for them;

(c) describe the main activities that have an impact on the quality of their products/services.

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Operations Management

ISBN: 115145

8th Edition

Authors: Nigel Slack , Alistair Brandon Jones , Robert Johnston

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Question Posted: Nov 02, 2024 04:01 AM

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=+Reread the Operations in practice case towards the beginning of the chapter that describes TNT, Victorinox and

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Operations Management

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