This chapter indicates GMs require conceptual, interpersonal, administrative, and technical skills to be effective. It also provided

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This chapter indicates GMs require conceptual, interpersonal, administrative, and technical skills to be effective. It also provided an example of each type of skill. What are three additional examples of each type of skill? Which type of skill do you feel is the most important? Why?

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Hotel Operations Management

ISBN: 978-0134337623

3rd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

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