Involves staff in creating a shared vision for the service and a sense of collective purpose within

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Involves staff in creating a shared vision for the service and a sense of collective purpose within the team.

Knowledge and understanding Employees with knowledge and understanding are able to navigate their way quickly within the Council, in order to influence opinion, motivate others and to deliver efficient services to the community.

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Human Communication

ISBN: 9780073406800

4th Edition

Authors: Judy Pearson, Paul Nelson, Scott Titsworth, Lynn Harter

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