1.. Explain how flexible capacity can be created in each of the following situations: (a) a local...

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1.. Explain how flexible capacity can be created in each of the following situations:

(a) a local library,

(b) an office-cleaning service,

(c) a technical support helpdesk,

(d) an Interflora franchise.

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Services Marketing People, Technology, Strategy

ISBN: 9780131875524

8th Edition

Authors: Christopher H Lovelock, Jochen Wirtz

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Question Posted: Sep 27, 2024 03:02 AM

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Explain how flexible capacity can be created in each of the following situations: (a) a local library, (b) an office-cleaning service, (c) a technical support helpdesk, (d) an Interflora franchise.
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1.. Explain how flexible capacity can be created in each of the following situations: (a) a local...

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Services Marketing People, Technology, Strategy

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