1.. Review the tools and templates Coleman Associates used to redesign healthcare clinics at www.patientvisitredesign.com. How do...
Question:
1.. Review the tools and templates Coleman Associates used to redesign healthcare clinics at www.patientvisitredesign.com. How do these tools and templates map against the key learnings from this chapter. What additional insights can you gain for service process redesign in general?
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Services Marketing People, Technology, Strategy
ISBN: 9780131875524
8th Edition
Authors: Christopher H Lovelock, Jochen Wirtz
Question Posted: