Consider the job of a customer service representative who fields telephone calls from customers of a retailer

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Consider the job of a customer service representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to design this job to make it efficient?

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ISE Fundamentals Of Human Resource Management

ISBN: 9781260565768

8th International Edition

Authors: Raymond Noe, John Hollenbeck, Barry Gerhart, Patrick Wright

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Question Posted: Jul 08, 2024 09:01 AM

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Consider the job of a customer service representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to design this...
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Consider the job of a customer service representative who fields telephone calls from customers of a retailer

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ISE Fundamentals Of Human Resource Management

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