1. When, if at all, do you recommend that Mindy and Rachel inform the employees in their existing lodging property about the decision to eliminate the franchise relationship, if this decision is made? What about their interest in considering an indoor water park?

2. Do you think Mindy and Rachel’s employees are likely to become stressed and anxious about these pending decisions? Why? Defend your response.

3. What types of similar concerns, if any, might the hotel’s front-office managers and its food and beverage managers in the property have as these changes are made?