3 Will there be a difference in the rewards offered to clinical and non-clinical staff? If so, what would this difference be? As discussed in this chapter non-cash recognition has gained popularity among organisations and human resource professionals as a means to motivate employees.

You are a newly appointed remuneration and benefits manager of a chain of private hospitals and have been asked by your Chief Human Resources Officer (CHRO) to develop a non-cash rewards system. You are new to the health sector but are aware that there are a wide variety of roles that you will need to consider – both clinical (doctors, nurses, pharmacists, physios, dieticians) and non-clinical staff (e.g. administration assistants, food services, facilities services, accountants, case managers).

You need to propose a system of non-cash rewards to your CHRO. Have a look at the following companies that provide rewards systems to get some ideas.

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Qarrot (https://www.qarrot.com/)

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Bonusly (https://bonus.ly/)

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Kudos (https://www.kudosnow.com/plans/)