2. The academic library at Madison College, with a collection of 400,000 volumes, serves 150 faculty members and 3,000 students. The library has a director and two assistant directors and is divided into six departments, each with its own department head. The work atmosphere is fairly formal; the director is always addressed as Dr. Gossman, and all of the other administrators are addressed using their titles. Most of the librarians wear business attire. Meanwhile, the academic library at nearby Monroe College has a collection of about the same size and serves approximately the same number of students and faculty but is very different.

Rather than maintain established departments, the library director interacts closely with the other employees in a team-based approach. As a result, this library feels much more casual. All employees are on a first-name basis, and all dress informally, often wearing jeans.

Superficially, these two libraries resemble each other in size and purpose.

How do they differ in organizational structures and cultures? Would you prefer to work in one of these libraries more than the other? If so, why?