The Wall Street Journal (WSJ.com) has detailed a cyberattack against the U.S. Chamber of Commerce in which e-mails were stolen. Review The Wall Street Journal interactive graphic “China Hackers Hit U.S. Chamber, Attacks Breached Computer System of Business-Lobbying Group; Emails Stolen,” dated December 21, 2011. Also view the video.

The links are posted in the book’s website at www.wiley.com/college/turban or you can search the WSJ.com website using the video title.

a. Explain the importance and the role of social engineering in this intrusion and cybertheft.

b. What can be done to prevent this type of intrusion from occurring again?

c. How serious was the intrusion, and when did it occur?

d. What or whom did the hackers focus on? Why?

e. What information could the hackers have gleaned from the intrusion of the Chamber?

f. What did the Chamber do to increase cybersecurity after learning of the intrusion and cybertheft?

g. Explain why cars and appliances can be hack targets.

h. What other resources are at risk?

i. Does this incident indicate about how widespread hacking is? Explain your answer.