What is an SLA? Why are SLAs important?
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What is an SLA? Why are SLAs important?
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An SLA is a negotiated agreement between a company and service provider that can be a legally bind...View the full answer
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Related Book For 
Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
ISBN: 978-1118994290
10th edition
Authors: Efraim Turban, Carol Pollard, Gregory Wood
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