1. Develop a list of the competencies (skills, knowledge, and attitudes) that employees of this hotel need...
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1. Develop a list of the competencies (skills, knowledge, and attitudes)
that employees of this hotel need to demonstrate in order to become excellent at customer service.
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Related Book For
Human Resource Management
ISBN: 9780357033852
12th Edition
Authors: Sean R. Valentine, Patricia Meglich, Robert L. Mathis, John H. Jackson
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