1. You are the HR manager for a commercial airline. You have been assigned to develop a realistic job preview for flight attendants. Your objective is to give a balanced picture of the job so that applicants will better understand what they will be asked to do. Job duties, schedules, and other facets of the job should all be well understood early in the recruiting process to avoid poor P/E fit later on.

A. How would you gather information about the job context and environment? Explain what sources you would use and why.

B. How could you use technology to show the positive and negative aspects of the job?