2. Why is clear writing so important to Saren?

How does she keep her writing clear? Saren Erdmann is an information technology project manager for US Bank. Saren’s primary responsibilities include managing software installations and enhancements for US Bank’s branch locations. She identifies project stakeholders, coordinates and runs all project-related meetings and communications, documents each project, and assesses risks and solutions that keep initiatives running as smoothly as possible.

Because most of Saren’s stakeholders are located in remote offices, she must coordinate with them via phone calls, e-mails, or instant messaging.