It is appropriate to give an empathic response when a. you are negotiating or mediating a conflict.
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It is appropriate to give an empathic response when
a. you are negotiating or mediating a conflict.
b. you truly value your relationship with the person.
c. you have the time to listen to a lengthy conversation.
d. all of the above.
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Related Book For
Conflict Survival Kit Tools For Resolving Conflict At Work
ISBN: 9780132741057
2nd Edition
Authors: Daniel Griffith, Cliff Goodwin
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