Electronic message that contains abusive, threatening, or offensive content that may violate company policy or public law Write the letter of the term that matches each definition. Some terms will not be used.

a. channel of communication

b. communication

c. communication network

d. compromise strategy

e. conflict

f. distortion g. distraction h. emoticons i. feedback j. flame k. formal communication network l. grapevine m. informal communication networks n. nominal group technique (NGT)