Form a focus group and discuss your own experiences of online purchasing. What have been your problems
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Form a focus group and discuss your own experiences of online purchasing. What have been your problems and frustrations? Refer to a particular example such as purchasing a book - what are your expectations? Alternatively, visit GetSatisfaction.com to see the types of complaints about different brands.
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Related Book For
Digital Business And E Commerce Management
ISBN: 9781292193335
7th Edition
Authors: Dave Chaffey, Tanya Hemphill, David Edmundson-Bird
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