3. A critical element in the marketing mix is communication strategy, which defines the process the firm

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3. A critical element in the marketing mix is communication strategy, which defines the process the firm will use in communicating the attributes of its product to prospective customers. Barriers to international communication include cultural differences, source effects, and noise levels. A communication strategy is either a push strategy or a pull strategy. A push strategy emphasizes personal selling, and a pull strategy emphasizes mass media advertising. Whether a push strategy or a pull strategy is optimal depends on the type of product, consumer sophistication, channel length, and media availability. A globally standardized advertising campaign, which uses the same marketing message all over the world, has economic advantages, but it fails to account for differences in culture and advertising regulations.

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Global Business Today

ISBN: 9781259269400

5th Canadian Edition

Authors: Charles Hill, G. Tomas M. Hult, Thomas McKaig

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