3. Proponents of the customer satisfactionstock market relationship make a simple, intuitive argument that is highly relevant
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3. Proponents of the customer satisfaction–stock market relationship make a simple, intuitive argument that is highly relevant to both customers and investors: Companies that do better by their customers also do better in the stock market. Describe a company you have bought from in the last couple of years, and discuss how satisfied, or not, you were with the experience, and how that affected the company’s stock price in the same time period.
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