A major mail order house collected data on the reasons for return shipments over a 3-month period

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A major mail order house collected data on the reasons for return shipments over a 3-month period with the following results: wrong selection 62,000; wrong size 50,000; order canceled 15,000; wrong address 3000; other 15,000. Construct a Pareto diagram.

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Introduction To Materials Management

ISBN: 978-9386873248

8th edition

Authors: Arnold J. R. Tony, Gatewood Ann K., M. Clive Lloyd N. Chapman Stephen

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