Read AIS focus 1.5, 'Royal Australian Mint's system upgrade', and answer the following.

(a) What benefits do you think the Royal Australian Mint would expect from the new system?

(b) Based on your understanding of the article, what problems did the Royal Australian Mint have with its previous system?

(c) Why do you think the Royal Australian Mint had each business area map out their process as a part of adopting the new system?

(d) What issues may the Royal Australian Mint face in implementing the new system throughout the organisation?