3.38 Happy in the Air? continued The following table reveals complaints against Air Canada and major U.S.

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3.38 Happy in the Air? continued The following table reveals complaints against Air Canada and major U.S. airlines in a given year."

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a. Construct a scatterplot for the data.

b. Describe the form, direction, and strength of the pat- tern in the scatterplot.

c. Are there any outliers in the scatterplot? If so, which airline does this outlier represent?

d. Does the outlier from part c indicate that this airline is doing better or worse than the other airlines with respect to customer satisfaction.

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