Angell claimed that officer morale suffered in complex organizations because the generalists, or patrolmen, tend to become

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Angell claimed that officer morale suffered in complex organizations because “the generalists, or patrolmen, tend to become nursemaids to the specialized officers such as investigators, and juvenile and traffic officers.” 200 His proposed solution, in some ways, simply reverses the dynamic, as specialists will serve and assist the new elites, the patrol officers. Does horizontal complexity inevitably produce organizational elites? Is it possible to eliminate the jealousy, animosity, and conflict that often accompanies interaction among organizational divisions?

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