You are leading a large scale project that will completely transform call centre operations for your organization.
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You are leading a large scale project that will completely transform call centre operations for your organization. Most of the department managers are extremely supportive of the change and have openly favored the transformation. Which leadership style will be most effective in this scenario?
a. Consultative
b. Directive
c. Coercive
d. Collaborative
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Related Book For
Leadership In Project Management Leading People And Projects To Success
ISBN: 9780991779215
2nd Edition
Authors: Mohit Arora, Haig Baronikian
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