You are the Director of the Project Management Centre of Excellence in a weak matrix organization. You observe that projects tend to repeat the same mistakes. The project schedule templates already include a “lessons learned” task. There is a lessons learned repository. It is jokingly said that they are “lessons observed” instead of “lessons learned”. What might be the most effective thing for you to do?

a. Hold the project managers responsible to carry out the lessons learned meeting and to document the lessons

b. Publish the lessons in a company-wide newsletter

c. Add an expectation at the project initiation stage that project managers will review appropriate lessons learned from other projects at the launch of their project

d. Hold the lessons learned meetings yourself