Jessica is the sales manager. Competent sales rep Hemet is trying to close a big sale. The

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Jessica is the sales manager. Competent sales rep Hemet is trying to close a big sale. The two are discussing the next sales call, and they disagree on the strategy to use to close the sale.


Identify the most appropriate conflict management style to use in each situation.

A. Avoiding style

B. Accommodating style

C. Forcing style

D. Negotiating style

E. Collaborating style

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Management Fundamentals

ISBN: 9781544384191

9th Edition

Authors: Robert N. Lussier

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